What to do in an emergency:


Please first try our answering machine for assistance. Otherwise, there are now 24 hr emergency clinics in Melbourne and Geelong that have recently become available. Failing this, please try The Melbourne Dental Hospital if Geelong Hospital is unable to assist.                                        


Swelling requires urgent attention from either a Dentist or Doctor. Drainage and antibiotics are often required, however the cause of the infection needs to be addressed by your dentist. If you have had a long standing or reappearing swelling this can be damaging to your overall health, so please contact us to adequately address and resolve the underlying infection. 

Facial swelling can be very serious so please do not delay seeking help. Serious swellings may impact your breathing or ability to swallow may require intravenous antibiotics in hospital so please contact Geelong hospital if we are unavailable.



If you have severe aching pain to heat, cold or biting, please don’t hesitate to contact us. Seeing your dentist promptly will lower your risk of further damage to your tooth. Over the counter remedies and antibiotics are of little benefit here. The cause of the pain needs to be treated in order to alleviate your pain. We do our best to make time available in our appointment book for instances like this, so please call us and we will prioritise your treatment.


Stay calm. If the whole tooth (including the root) has come out, place it in milk. Seek a dentist urgently. If you can’t see a dentist within 1hr, it is better to rinse the tooth in a very mild salt rinse or milk to remove any dirt. Do not scrub the root surface and place the tooth back in the socket – but ONLY if it is a WHOLE ADULT TOOTH WITH A FULL ROOT. Do not try to put a baby tooth back in the mouth, this may damage the tissue and could be a choking hazard.